Thursday, January 17, 2008

Chat Dengan Techical Support DELL (2)

Kesempatan kedua:

------------------------------------------------------------------------------------------------
9:43:39

Hok
Initial Question/Comment: In User guide page 142, there is a word
9:44:02

System
You are now being connected to an agent. Thank you for using Dell Chat
9:44:02

System
Connected with Pui_Fong_Liew1
9:44:14

Hok
In User guide page 142, there is a word "Maximum memory 4 GB/8 GB capable". Is is true?
9:44:18

Pui_Fong_Liew1
Thank you for contacting Dell Technical Chat support. My name is Pui_Fong_Liew. May I have your Service tag?
9:44:24

Hok
yes
9:44:31

Hok
6Z9LS1S
9:45:01

Hok
Hi Pui_Fong we met again :)
9:45:51

Pui_Fong_Liew1
hi, give me a second to check on the ram spec.
9:45:57

Hok
ok
9:52:41

Pui_Fong_Liew1
sorry to put you on hold
9:53:48

Pui_Fong_Liew1
I checked in my system, the maximum memory for D630 is 4 GB (8 GB capable)
9:54:26

Pui_Fong_Liew1
and the memory module capacities is 512 MB, 1 GB, 2 GB (4 GB capable)
9:54:43

Hok
please explain the word "(8 GB capable)" --> it is mean that I can put 2 times 4 GB SODIM ?
9:55:47

Pui_Fong_Liew1
mean you need to insert 2 pieces of 4GB Ram
9:57:06

Pui_Fong_Liew1
but this is for 64bit OS only
9:57:49

Hok
So basically all 965 chipset can get 8 GB memori but only for 64 bit OS?
10:00:41

Pui_Fong_Liew1
yes
10:01:28

Hok
If I use DDR II SODIM 800, will intel 965 express can used it as DDR II 667 with lower latency?
10:04:41

Pui_Fong_Liew1
hold on. let me check the system specification..
10:04:50

Hok
ok
10:10:06

Pui_Fong_Liew1
i have check from Dell, we only selling the DDR2 667... if possbile to get the 667 rather than 800, as we have not tested whether it works or not.. from your statement, normally if higher speed install, it will drop to the supported mhz
10:10:18

Hok
ok
10:10:21

Hok
If someday, my DELL Vista DVD is broken or missing. I need to reinstall my Vista. Can I use my friend vista DVD with my notebook vista key? It is legal?I have tried this scenario by using Vista X64 trial retail. When I insert my dell key, vista recognize it well. But my Vista status still not activated. Can you tell me how to activate vista retail vista installer using my DELL key?
10:15:13

System
The session has ended!

------------------------------------------------------------------------------------------------

Kenapa setiap kali tanya tentang OS selalu session ended. Padahal kalau bener mau mbajak aku gak perlu susah-susah pakai serialku yang asli. Anehnya lagi, kalau pertanyaan awal (Initial Question/Comment) menyangkut Vista / OS / Key, pasti tidak akan diterima. Pusing dengan DELL.

No comments:

Post a Comment


Powered By Bloomberg